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Why Is My iPhone Not Receiving Calls? Try These 14 Quick Solutions in 2023!


“My iPhone isn’t picking up any calls; what gives?” Have you been thinking about that for a while? Stop searching; you’ve found the correct place.

If your iPhone is unable to receive any incoming calls but can still make outgoing calls, this post will help. Let’s get directly to the answers.

Fix iPhone Not Receiving Calls

1 Restart your iPhone

Restarting your iPhone is the first thing to do when it stops picking up incoming calls. In many cases, this simple solution will do the trick. iPhone can be restarted by holding down the Power button until the Slide to Power off menu appears. To power down your iPhone, swipe the slider to the right. You should restart it.

2. Enable Airplane Mode

Putting your phone into Airplane mode and then turning it off after a few seconds will also resolve this problem. To activate Airplane mode, select it from the Settings menu and then flip the switch to the “on” position. You can turn it off with the same switch. The Control Panel also allows for speedy on/off switching.

3. Re-insert SIM Card

iphone won't receive calls but can call out

Removing the SIM card from the phone for a few seconds is another seemingly miraculous fix that often works. You can use a microfiber cloth or just blow some air on it to get it clean. Replace it in your phone’s slot.

4. Check Volume and Sound Settings

It’s possible that the sound settings on your iPhone are to blame if you receive a missed call notification but are unable to hear the incoming call.

To begin, please ensure that the phone’s physical Mute button is not stuck. You can silence your phone by pressing this button. If you want to disable Silent mode, just push it up.

Next, you should double-check the ringer volume. You won’t be able to hear the ringtone if the volume is set too low. The volume can be adjusted in the menu marked “Settings” > “Sound & haptics.” Raise the slider found in the Settings menu’s Alerts and Ringer subheading.

On the same menu, select Ringtone at the bottom. Make sure that the Ringtone option has been set before proceeding. Then, test the assigned ringtone by touching the device.

You may also try out different ringtones to see whether your phone can receive calls by seeing if it vibrates.

5. Check Notification Settings

Select Notifications from the Phone settings menu. First, examine the settings, including the lock screen, the banners, and the Allow notifications toggle.

Keep in mind that even if you turn off notifications for the Phone app, your iPhone will still ring.

6. Change Network Band

The network band used by your service provider can prevent your iPhone from receiving calls. Changing to a new network band should solve the problem. Switch from 5G to 4G if you’re already on that network, and so on.

To do this, navigate to the Settings menu, then Mobile Data, then Mobile Data Choices, then Voice & data. The VoLTE feature can be enabled or disabled with a simple switch.

7. Update iPhone

Quickly update your iPhone to the latest version of iOS. This is often the result of employing antiquated software. Check for and install software updates by navigating to Settings > General > Software.

8. Check Bluetooth Accessories

When you have a Bluetooth headset attached to your iPhone, calls will normally be routed to the headset instead of the phone. That could be the reason why your iPhone isn’t picking up incoming calls. You’ll need to remove the Bluetooth accessory or switch off Bluetooth entirely if you want to hear your phone’s ringtone.

9. Check Blocked Numbers

If your iPhone is not picking up a call from a certain number, check the list of prohibited numbers. You might have thrown them in there by mistake. To do this, select Phone > Blocked contacts in Settings. Swipe on the number and select Unblock if the choice appears.

10. Check Silence Unknown Callers Setting

You may have Silence Unknown Callers enabled if your iPhone is not ringing for calls from unknown numbers. Calls from unidentified callers are muted and directed to voicemail when this setting is engaged.

Select Settings > Phone > Silence unknown callers to disable this function. You should turn it off right now.

Read More: How To Download A Mac App From Github?

11. Check Call Forwarding

iphone won't receive calls but can call out

If your iPhone isn’t picking up calls, check your call forwarding settings. All incoming calls will be sent to the number you enter there. You can disable call forwarding by going to your device’s settings and selecting “Phone.”

12. Check Focus Mode Settings

Apple has released iOS 15 with a new version of their Do Not Disturb option called Focus mode. It’s a setting that helps you tailor your notifications to the work you’re doing or the place you happen to be in at the time.

You can find the new Do Not Disturb profile under the Focus menu. For instance, you can create both a professional and personal profile. We may tailor each profile to our preferences, and when we switch to that profile, its adjustments will take effect automatically.

If your iPhone isn’t ringing, the problem could be that a Focus profile is active. Select Preferences > Focus to adjust this. When a profile is active, the word “On” appears next to it. But that’s not a 100% surefire way to tell if it’s turned on.

It’s possible that you’ll need to tap the profile in question to see if it’s active. Additionally, check for the profile’s Turn on automatically section by tapping on it. Verify that no profiles are set to automatically schedule anything.

Finally, if you own more than one Apple product, determine if Focus mode is activated on any of them. If this is the case, it may explain why your iPhone isn’t picking up incoming calls. This is due to the fact that Focus preferences are synced between devices. It can be disabled in Preferences > Focus. The Share across Devices toggle should be turned off.

13. Turn Off Bedtime Mode

Using the Sleep functions in the Apple Health app can automatically activate the Sleep Focus when it’s time for bed. That could also be the reason your iPhone isn’t alerting you to incoming calls. Go to Preferences > Focus > Sleep to disable. The “Turn on at Bedtime” switch should be turned off.

Read More: How To Turn Off IMessage On A Mac?

14. Reset Network Settings

Resetting your phone’s network settings is your last resort if nothing else has worked. Select “Reset” from the “Transfer or Reset iPhone” menu in “Settings” on your iPhone. Decide to reset your network settings. Doing so will clear your saved Wi-Fi credentials, Bluetooth info, VPN configurations, and other network-related data.

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