1-800 Contacts is a company that provides lenses at your doorstep. In this article, we will review everything about 1-800 Contacts provider.
1-800 Contacts Bests for:
- Find the most affordable eyewear via the Best Price Guarantee.
- They provide a flexible return policy for cases where you have extra contacts or if your prescription needs to be updated.
- Efficient customer service available through the convenient 24/7 live chat on our website.
- Renew your prescriptions easily with our convenient ExpressExam feature.
- Ensuring your contacts are covered by insurance or HSA/FSA.
Skip These if:
- You’re looking for the most affordable option right away and prefer not to spend time comparing prices.
- If you plan on using your insurance, please note that the Best Price Guarantee does not apply in this case. You will have to pay the sticker price.
- An in-person contact lens fitting is required.
1-800 Contact Provides Quality Products
If you’re looking for a website that offers name-brand products, purchasing from a reputable company like 1-800 Contacts is a reliable choice. It’s worth noting that some doctors advise caution when buying contacts online due to the presence of counterfeit products. This company has received accreditation from the Better Business Bureau. Although you may come across cheaper lenses on other websites, their Best Price Guarantee ensures that you won’t have to pay more than necessary when shopping with this reputable retailer. In addition, 1-800 Contacts offers lens replacements in case of accidental tearing, which can be quite convenient if you don’t wear daily lenses. Over the years, my prescriptions have consistently been accurate when I placed my order. However, if there happens to be an error, I have full confidence in 1-800 Contacts to rectify the situation.
If you already have a brand that works well for you, ordering contacts online might be the most convenient option. If you’re having any issues or discomfort with your lenses, it’s a good idea to consult with an eye doctor or contact lens specialist.
They provide Best Price Guarantee
The 1-800 Contacts Best Price Guarantee is straightforward: the company will match the lowest price you find on the same product and then beat it by $1. In order to utilize the guarantee, you will need to provide evidence of the lower-priced listing when making your purchase. It would be more convenient if 1-800 Contacts offered the lowest prices right away, instead of requiring some effort to find competitive pricing.
In order to obtain the best price, you may need to engage in a series of discussions with customer service. Additionally, it’s important to note that the customer service team has a limited capacity to investigate links for each customer, sometimes as few as two, during wait times.
Online Convenience
1-800 Contacts provides a range of online services that extend beyond just purchasing contact lenses. As someone who dislikes making phone calls and prefers using the computer, I really appreciate the site’s 24/7 live chat feature. I find it convenient to manage my contacts, utilize the Best Price Guarantee, and update my prescription information without any major disruptions to my workday, as I am already using the computer. I’ve consistently had excellent experiences with the customer service representatives. They have always been friendly, helpful, and knowledgeable.
Renew your prescriptions online with the ExpressExam feature for added convenience. Although I haven’t personally tested it, the website claims that obtaining a doctor-approved prescription is a quick process that takes only 10 minutes and costs $20. However, it is important to regularly schedule appointments with your eye doctor to ensure the health of your eyes. If your contacts are causing discomfort, it might be worth consulting with your doctor or a contact lens specialist to ensure that the fit or brand is suitable for you.
Provide Insurance Coverage
Similar to other well-known eyewear retailers, 1-800 Contacts offers insurance coverage. You can easily check your benefits on their website by entering your name and birthday. It’s important to note that the Best Price Guarantee cannot be applied when using insurance. Insurance companies do not cover discounted services, so you will have to pay the full sticker price on-site. However, there is a way to work around this if your insurance categorizes it as an out-of-network expense. In that case, you can take advantage of the Best Price Guarantee and receive reimbursement.
You can also use your FSA or HSA account in combination with the Best Price Guarantee. I’ve successfully utilized my insurance stipend and HSA account to effortlessly purchase contacts through the live chat feature.
Customers Can Return Unused Contacts
One of the benefits included in the Gajillion Percent Promise is the option to easily return or exchange unused contact lenses for free. That includes contacts you purchased before a prescription change or the extra lenses you have from having different prescriptions for each eye (or am I the only one who experiences this?). In addition, there is no expiration date for returns, so you can freely return old lenses. Product returns are typically required to be unopened, but the company ensures replacement lenses for any that are damaged or torn upon arrival.
Are you being charged more than necessary by your eye doctor or another retailer? 1-800 Contacts is also willing to purchase these from you, as long as they are in brand-new, unmarked boxes. In summary, the company goes the extra mile to make sure you never end up with unwanted lenses, a commitment that sets them apart from most retailers.
Is 1-800 Contacts Trustworthy?
1-800 Contacts appears to be a trustworthy option for purchasing contact lenses. The company offers a Best Price Guarantee, quality products from reputable brands, efficient customer service with a 24/7 live chat feature, online convenience, insurance coverage, and a flexible return policy. Additionally, the company has received accreditation from the Better Business Bureau. However, individual experiences may vary, and it’s advisable to consult with an eye doctor or contact lens specialist if there are specific concerns or discomfort with the lenses.
Does 1-800 Contacts Cost Less Than My Eye Doctor?
Purchasing eyewear online, including contact lenses, can often be more cost-effective compared to buying from your eye doctor. However, if your insurance or HSA/FSA covers the cost, it might not be a concern for you. When you buy from 1-800 Contacts, you can also benefit from their Best Price Guarantee. This means that if you find a lower price for the same product, the company will beat it.
